Things to Consider For a Small Business Phone System
By Nick Boulton
If you are setting up a business phone system for a home or small office of 1-15 users you should research for a provider that supports the following sections:
Remote Workers / Home Workers
If you are working away from the office and you have access over an IP connections (ADSL for example) to the companies Network using the VPN you can connect an IP telephone (either software or a hardphone) to your companies telephone system and act exactly the same as if you were in the office.
This method of working has many financial and an employee benefit to Companies operating this technology.
Line Rental & Call Charges
When setting up a small business phone system always want to ensure you are getting the best line provider and that the ongoing rentals are not astronomical in price. Your phones system is more than likely going to be central to your business so make sure you research your options before settling on a package.
Sometimes it is better to go with a smaller business phone system provider over some of the bigger companies as in most cases they can offer the customer a more bespoke package. Be sure to investigate a companies package and see if they provide Analogue, ISDN2e digital lines, ISDN30e digital lines and SIP trunks.
Mobile Phones for Business
An essential part of a business phone system is the mobile aspect. Be on the look out for companies that can offer a good range of mobile handsets and networks. Some companies can offer of a review service and provide a full audit of your existing mobile phone bill.
Business Broadband
There are two main factors to look out for when hunting for a broadband package, the speed, and the available download quota. Generally speaking an unlimited download package is the best option. With the average speed of the internet in the United Kingdom are around 4MB anything on the positive side of 4MB is a good package.
Ensure what ever company and package you settle on you have this basic additions to the service:
One point of contact for all your voice and data requirements
One bill
Managed service
Cost reduction
Nick Boulton is a senior member of staff of Channel Communications in Bristol. Channel Comms are a business phones systems provider for small, medium and large businesses. Our office phone system solutions include business VoIP phones, phone lines for business, IT services and corporate phone systems. The business phone equipment that we supply includes Aastra, Avaya and Mitel phones. We have numerous offices situated throughout the UK including London, Bristol, Cardiff, Reading and Cheltenham.
For more information, please visit our website at http://www.channelcomms.co.uk
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